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Q&A


Frequently asked questions

How do I?
Sign up/Sign in/Manage my account?
Purchase/Access activities or tests?
Earn CNE credits?

Where can I find?

What about technical information?

Contacts

Q&A

Purchase/Access activities or tests

How do I buy a module? How much does it cost?

Online modules: see Earn CNE credits: online modules.

How do I purchase a test? How much does it cost?

Online modules: See Earn CNE credits: online modules.

How do I pay for an online activity and CNE test?

In order to pay for an online CNE activity, you must have an account and be signed in. In addition, you need to have pop-ups enabled on your browser. While signed in, find the activity you want to access in the activities list and click access content and take test. On the activity order page, click next to open the credit card ordering screen in a pop-up window. Internet Explorer users, if you get the message "The web page you are viewing is trying to close this window. Do you want to close this window?" click Yes. On the credit card ordering screen, enter your information in the required fields and click the submit button once. When the transaction has gone through, a receipt will appear in the open window. When you click the close button at the bottom of the receipt, the activity home page will load.

If the activity does not load, go back to the nursing home page, login and go to my CNE account. On your profile page, a link to the test you purchased should appear in the right column. If it does not, your transaction did not go through.

If you get the message "critical error" when you submit your credit card information, you may have entered information incorrectly. Try entering the information again and resubmitting it. If you get the same message, there may be a problem with your credit card.

How do I access online modules?

In the Activities list, find the module you're interested in and click read now if it is a free activity. If the activity requires payment of a fee, click the link access content and test. If you exit the site, when you sign in again, the last page visited link appears in the my cne account drop down menu when you first sign in.

How do I take an online test for a print module?

In the Activities list, find the module you're interested in and click take the test.

How do I purchase modules for group study?

See lead a group study.

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New! Easing Parent Trauma in the NICU: Trauma-Informed Care for NICU Nurses

Archived webinar
(1.0 contact hours)
Click here to visit CNE activities list for more information.

New! Overheard: What We Say, What We Mean, and What Families Hear

Archived webinar
(1.0 contact hours)
Click here to visit CNE activities list for more information.

New! The Child with Medical Complexities: Designing a Better Pathway from Hospital to Home

Archived webinar
(1.0 contact hours)
Click here to visit CNE activities list for more information.

Neonatal Abstinence Syndrome: Addressing Models of Care which Support the Baby and Family

Archived webinar
(1.5 contact hours)
Click here to visit CNE activities list for more information.

Product catalog

See our catalog for educational materials to help improve the health of mothers and babies.

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